Terms of Service

Last updated: September 1, 2023

1. Acceptance of Terms

By creating an account and using PetVet.AI, you agree that you have read, understood, and accepted these Terms of Service and the Privacy Policy. If you disagree with any part of these Terms, you must discontinue your use of the Services.

2. Account Creation and Security

To use our Services, you may sign up using a Google or Facebook account, or by creating an account with your email address and a password. You agree to provide accurate, current, and complete information about yourself. You also agree to maintain the security of your password and identification, and be fully responsible for all use of your account and for any actions that take place using your account.

3. User Responsibilities

As a user, you are responsible for your own actions and the consequences of your usage of the Services. You agree not to misuse the Services and to conduct yourself in a respectful manner. Any inappropriate use of the Services may lead to termination of your account.

4. Pet Profile

Users can create a profile for their pet(s), including information about their pet’s name, age, breed, and a picture. By creating a pet profile, you confirm that you are the owner of the pet, or have obtained necessary permissions from the pet’s owner to provide us with such information. Please do not share sensitive information about your pet that you would not want to be publicly available.

5. Use of AI Chat

Users may start a chat with our AI, ChatGPT, regarding any symptoms observed in their pets. Please note that this chat is not a substitute for professional veterinary advice, diagnosis, or treatment. For any serious or urgent health concerns, we advise you to seek professional veterinary care immediately.

6. Intellectual Property

The Services and all of their original content (including the AI chat responses), features, and functionality are and will remain the exclusive property of PetVet.AI. The Services are protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

7. Changes to Terms

We reserve the right, at our discretion, to modify these Terms at any time. If we make changes to these Terms, we will provide you with notice of those changes, such as by updating the "Last updated" date at the top of these Terms or by posting a notice on our App. By continuing to access or use our Services after we have posted a modification, you are indicating that you agree to be bound by the modified Terms.

8. Contact

If you have any questions about these Terms, please contact us at support@petvet.ai.

9. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where our company is located.